Privacy Policy

Digicode Craft Solutions ("we", "us") is a company registered in Kenya. This policy explains what personal data we collect through digicodecrafts.tech, why we collect it, and the choices you have.

Information we collect

• Contact details you submit through our enquiry, mentorship or newsletter forms: name, email address, phone number and message content.
• Basic technical data such as browser type, device type and pages visited, collected through standard web analytics.
• Project information you share with us during a consultation or engagement.

How we use your information

• To respond to your enquiry and prepare a proposal or quotation.
• To deliver, support and improve services you have engaged us for.
• To send updates or newsletters where you have asked to receive them.
• To meet legal, accounting and contractual obligations.

Legal basis

We process personal data on the basis of your consent, the performance of a contract, or our legitimate interest in operating and improving our business, in line with the Kenya Data Protection Act, 2019.

Sharing and storage

We do not sell personal data. We share it only with service providers that help us operate, such as email delivery and cloud hosting providers, and only to the extent needed. Data is stored on secured cloud infrastructure with access limited to authorised team members.

Retention

Enquiry records are kept for as long as needed to serve you and to meet legal obligations, after which they are deleted or anonymised.

Your rights

• Request a copy of the personal data we hold about you.
• Ask us to correct inaccurate data.
• Ask us to delete your data where we have no ongoing obligation to keep it.
• Withdraw consent to marketing at any time.

Cookies

We use essential cookies to run the site and, where enabled, analytics cookies to understand how the site is used. You can control cookies through your browser settings.

Contact

For any privacy request, email info@digicodecrafts.tech or call +254 717 161 372.